Twitter and Facebook becoming bast medium for making complain about xyz.
On social media sites companies solving complain more faster then
complain makes by phone or emails. Making complain by using social
media sites is more effective. Here your complain is open and read by
companies all followers and companies worry about your complain. Because
your complain can make bad effect on companies followers.
Previously email was the best medium for making complain but now trend
is changing very fast. Why, because companies gating lots of complain by
mail and they just reply your complain is register and your complain ID
is ........... this. Mostly it's auto generated reply set be companies.
If
companies not taking action on your complain now try to make complain
on company twitter and facebook account. I am sure next time you will
forget phone and email for making complain. Making complain is your
RIGHT, and no one can steal your right. Companies
have no right to stop you from making complain. Because companies have
given this right by selling you there products or service.
